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Got Questions? We Got Answers

If you don’t see your answer below, call us at (905) 624-7277.
We’re always glad to answer any question you might have.

If you have a short run project, digital is the way to go. If your project requires stock that is not conducive to digital or you have a higher quantity, choose offset. The difference is that digital printing does not require plates, so the initial set-up is more affordable. If you’re in doubt, give us a call, we won’t steer you wrong.

Offset printing is a technique where ink is transferred from a plate to a blanket, which then gets transferred to the printing surface. Digital is a plateless system that transfers the image to the substrate.

Process colour, CMYK, and full colour is “four colour process printing.” The four colour process is based on mixing pigments of the four base colours. Full-color printing is the dominant method of printing and is capable of reproducing a full range of colour, required for reproducing colour photographs in magazines, brochures and sometimes business cards.

Because of possible shift during the printing/copying process, nothing important on your art – like text – should be close to the edge of the sheet. We recommend a minimum of 1/8″ on smaller pieces like business cards, and for larger pieces and labels, a minimum of 0.25″ clear space.

The Pantone Matching system is a standard ink colour referencing system that is used to print spot colours. The Pantone system allows for colours such as fluorescents and metallics. Pantone colours are often used in stationery printing or as an accent colour when printing in process.

Full bleed means that the ink touches the edge of the paper. Printers do not print full bleed, so we print on oversized stock and trim off the excess. In order to print “full bleed,” the ink coverage must exceed the final print dimensions.

To create a rich black, add 40% cyan to 100% black. This creates a richer colour, without oversaturating the area, especially handy when overprinting large areas.

A traditional pocket folder, folds down to 9” x 12”. When setting up a pocket folder you should use the unfolded flat size as your document. Please contact our design department if you require a guideline.

Yes we can. At Multi Graphics, we have a complete in-house graphics department to handle all your design needs. Whether it be graphic design, illustration, concept work, or any other creative support, we can help you achieve the look that represents you best. View our Design section, or contact us for more information.

High resolution PDF files are best. We also accept all industry standard artwork files from both MAC and PC. Contact us for more information specific to your requirements. To send us a file, click here.

Absolutely! Customized orders are our bread and butter and one of the things that sets us apart from our competitors. Give us a call or send an email and we can talk about it.

Estimates are usually done within 24 hours. As a matter of fact, many quotes can be done during your initial phone call and sometimes within minutes of receiving your Quote Request.

Turnaround time for large format, printing, and promotional products is usually within 3 to 8 days, depending on the details of the order. Turnaround time for copying is usually the next day. Rush services are available. Please contact us to discuss your specific project.

We are open from Monday to Friday 9:00 am to 5:00 pm.

Yes. In fact, most of our returning customers prefer working with Multi Graphics Print & Litho on an account basis.

We’ve developed programs that have addressed our clients’ needs and we can help you too. Give us a call and we can talk about it.

Of course you can – in fact, we’d love to see you in person! Many of our customers make a point of stopping by to meet with us. We like being able to put faces to names and pride ourselves in personally getting to know so many of our customers, so come on in!